The unmatched quality of our after-sale support and equipment maintenance and repair services truly sets VMI apart from the competition. We provide support services 24 hours a day, 7 days a week, 52 weeks a year. These support services are manned by trained VMI staff, not generic call centers designed to take a number for a later call-back.
VMI equipment is designed to allow our technicians to perform extensive remote access and diagnosis, often permitting immediate resolution of the problem without the need of returning the equipment. Our technical personnel are trained in both hardware and software support.
In addition to the basic support package, VMI offers multiple levels of long-term maintenance, support and calibration services.
Contact us today for more information.